online dispute resolution

The consumer resident in Europe must be aware that the European Commission has established an online platform for alternative dispute resolutions that provides for an out-of-court method to solve any dispute related to and stemming from online sale and service contracts. As a consequence, if you are a European consumer, you can use such platform for resolving any dispute stemming from the online contract entered into with Nuova Ricambi. The platform is available at the following link (
Nuova Ricambi and EDO Barista are available for any questions via the following email address: